You can redeem your voucher only when booking services on our website or directly at our reception (via phone or e-mail). When booking online, you can redeem your voucher by entering the serial number.
It is not possible to redeem the voucher or exchange it for cash, its value must be used in full during the given stay. We will not be able to refund any remaining difference.
Please, bring your voucher with you and present it upon your arrival.
If you wish to use a gift certificate, please indicate this when booking or at the latest at the reception upon arrival. We do not accept gift vouchers for payment later.